Tag

crm best practices

Are You Struggling to Get Your CRM Right?

struggling with CRM

Customer relationship management (CRM) helps make businesses more efficient. It’s the perfect tool for organizing and centralizing your sales data. It breaks down silos and helps you create transparency throughout…

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7 CRM Infographics from Around the Web

CRM best practices

I scream, you scream, we all scream for ice cream CRM. Whether your intention is to better equip your customer service department or help improve your sales force team, CRM…

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How CRM Can Solve Business Problems

Business Problems

“What exactly does CRM do? Specifically, how will it improve my business?” Working in the CRM industry, it can be easy to lose sight of the fact that many people…

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Q&A: AMP Exec Details Why She Chose SugarCRM and How to Make Your CRM Project a Success

Sugar implementation

If there’s one thing that separates American Marketing & Publishing (AMP) from other traditional print-based publishing companies, it’s their willingness to adapt. When they began losing customers for their printed…

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20 Questions You Should Always Ask About CRM Before Buying It

buying CRM

Buying and implementing a CRM is a big decision for any company. There are many factors to consider. It’s not just about the bells and whistles of new software. It’s…

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CRM: Expectations vs. Reality

CRM Expectations

Adopting a new customer relationship management (CRM) solution is always a major undertaking, so it’s normal for expectations to be pretty high. After all, this new CRM was probably pitched…

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CRM + ERP Series: Blog 3: The 5 Best Syncing Practices

ERP Syncing Best Practices

Both customer relationship management (CRM) and enterprise resource planning (ERP) are powerful tools. But when tied together, they give your company full access to both front-office and back-office activities. In…

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CRM + ERP Series: Blog 2: Data Integration

ERP systems

Both customer relationship management (CRM) and enterprise resource planning (ERP) are powerful tools. But when tied together, they give your company full access to both front-office and back-office activities. In…

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CRM + ERP Series: Blog 1: The Benefits of Integration

CRM and ERP

Both customer relationship management (CRM) and enterprise resource planning (ERP) are powerful tools. But combined, they give your company full access to both front-office and back-office activities. In this three-part…

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25 Reasons Why Your CRM Fails…and How to Fix Them

CRM fails

Few things are as frustrating as going through the expensive, time-consuming process of implementing a new customer relationship management (CRM) system, only to see it fail. It’s an all-too-common problem,…

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