Category

CRM

How to Save Money on CRM

save money on CRM

When pricing a customer relationship management (CRM) solution, it’s easy to get “sticker shock.” Every step of CRM implementation—from planning to software customization—seems to come with an eye-poppingly huge price…

Filed Under:CRM

Are You Struggling to Get Your CRM Right?

struggling with CRM

Customer relationship management (CRM) helps make businesses more efficient. It’s the perfect tool for organizing and centralizing your sales data. It breaks down silos and helps you create transparency throughout…

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7 CRM Infographics from Around the Web

CRM best practices

I scream, you scream, we all scream for ice cream CRM. Whether your intention is to better equip your customer service department or help improve your sales force team, CRM…

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How Technology Is Changing the Way We Treat Sales

sales organizations

It isn’t always easy to adapt to new technology. In the Information Age, every industry is being disrupted and reshaped by newer, better ways of doing things. So people who…

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5 Undeniable Reasons Why People Hate CRM…And How to Make it Better

hate CRM

When a new customer relationship management (CRM) solution fails, it’s almost always because everyone expresses absolute hatred for it. They resent being forced to use it, and they loathe having…

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What Would the World Look Like Without Marketing Automation?

marketing automation

It’s almost impossible to overstate the impact of marketing automation in modern sales organizations. Generally, even companies that lack a formal customer relationship management (CRM) solution have access to similar…

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How CRM Can Solve Business Problems

Business Problems

“What exactly does CRM do? Specifically, how will it improve my business?” Working in the CRM industry, it can be easy to lose sight of the fact that many people…

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How to Create a Seamless Customer Experience

omni-channel support

Customer experience (CX) is a buzzword right now, so people have some kind of reaction when they hear it. Either they think, “Yes, we need to have a better customer…

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10 Answers to Your Questions About Software Integration

CRM integration

Implementing a new CRM can be scary for any business, and that tension only increases when the CRM is integrated with the company’s other software systems. It’s normal to have…

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7 Things You Can Do to Improve Your CRM Today

CRM results

Launching a new customer relationship management (CRM) system is a major undertaking for any company. The process of getting the CRM up and running is often time-consuming and expensive. So…

Filed Under:CRM, Gamification