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Business

How to Simplify 4 Business Capabilities in 1 Platform

Simply your business with CRM software

Business applications are useful because they help you do something. Whether it streamlines a process, helps store information, or increases other efficiencies, a business application’s purpose is to assist you.…

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BLOG SERIES: Part 3: CRM solutions for IT managers

CRM solutions for IT managers

This three-part blog series is brought to you by Riva and Intelestream.  Become an IT superhero The art of balancing the technology capabilities your customer-facing teams need to grow the…

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CRM Reporting: Helping You to Be Productive Rather Than Busy

CRM reporting

Smart reporting in your CRM gives real insights into the effectiveness of your internal processes, making it easy to see the relationship between your efforts and their results. Traditional reporting…

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Google Sheets Business Intelligence

business intelligence

When it comes to managing your customer data, few solutions are as powerful as SugarCRM. Getting SugarCRM’s data to play nice with your other reporting and analysis tools, however, is…

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The True Value of CRM: Creating A Shared Language in Your Business

CRM communication

The importance of efficient and effective communication to your business cannot be overstated. Done correctly such communication underpins a sturdy organizational structure and encourages productivity, transparency and innovation from your…

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How to Select the Right ATS for Your Needs

ATS applicant tracking system

Recruiters and Talent Acquisition pros now have more technology-driven tools available to them than ever before.  However, there is one tool that typically reigns supreme: an applicant tracking system, or…

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Do you speak CRM?

speak CRM

As a business grows, countless forces work to tear it apart. Some of these forces are easy to identify, such as rising pressure from competitors, but others are less obvious.…

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A Sales Perspective on CRM

sales perspective

The benefits of customer relationship management (CRM) solutions are easy to understand. The better a company can understand, manage and analyze customer data and interactions, the easier it is to…

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Best Practices in CRM Implementation

CRM implementation

No business decides to implement a new CRM on a whim. Necessity is the driving force of the decision. A legacy CRM system may be starting to buckle under its…

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Save the Platitudes for the Athletes

sales leader improve sales

Have you ever watched a post-game interview with an athlete? No matter what sport they play, they all seem to speak in a kind of Mad Lib of clichés and…

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