Category

Business

How to Create a Seamless Customer Experience

omni-channel support

Customer experience (CX) is a buzzword right now, so people have some kind of reaction when they hear it. Either they think, “Yes, we need to have a better customer…

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Q&A: AMP Exec Details Why She Chose SugarCRM and How to Make Your CRM Project a Success

Sugar implementation

If there’s one thing that separates American Marketing & Publishing (AMP) from other traditional print-based publishing companies, it’s their willingness to adapt. When they began losing customers for their printed…

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11 Resources That Will Improve Your Sales Skills

sales skills

Even though we live in a world that’s dominated by rapidly evolving technology, plenty of businesses are still very skeptical about every new advancement. For instance, old-school tactics are surprisingly…

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13 Things You May Not Know About Marketing Automation

marketing automation

The more you know about marketing automation (MA), the better it sounds. What’s not to like? It’s a software solution that takes care of the most repetitive and mind-numbing parts…

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5 Ways to Create a Better Customer Experience

customer experience

In nearly every industry, customer experience (CX) is a hot topic. No matter what service or product you sell, you have customers, so you want to make sure they’re happy.…

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How to Get the Most from SugarCRM

SugarCRM Sugar CRM

For the fourth year running, PCMag named SugarCRM as best CRM Service in its annual Business Choice Awards. But why is it the best? User Experience According to the 2018 PCMag Business…

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How to Simplify 4 Business Capabilities in 1 Platform

Simply your business with CRM software

Business applications are useful because they help you do something. Whether it streamlines a process, helps store information, or increases other efficiencies, a business application’s purpose is to assist you.…

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BLOG SERIES: Part 3: CRM solutions for IT managers

CRM solutions for IT managers

This three-part blog series is brought to you by Riva and Intelestream.  Become an IT superhero The art of balancing the technology capabilities your customer-facing teams need to grow the…

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CRM Reporting: Helping You to Be Productive Rather Than Busy

CRM reporting

Smart reporting in your CRM gives real insights into the effectiveness of your internal processes, making it easy to see the relationship between your efforts and their results. Traditional reporting…

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Google Sheets Business Intelligence

business intelligence

When it comes to managing your customer data, few solutions are as powerful as SugarCRM. Getting SugarCRM’s data to play nice with your other reporting and analysis tools, however, is…

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