How CRM Can Solve Business Problems

Business Problems

“What exactly does CRM do? Specifically, how will it improve my business?” Working in the CRM industry, it can be easy to lose sight of the fact that many people…

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How to Create a Seamless Customer Experience

omni-channel support

Customer experience (CX) is a buzzword right now, so people have some kind of reaction when they hear it. Either they think, “Yes, we need to have a better customer…

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10 Answers to Your Questions About Software Integration

CRM integration

Implementing a new CRM can be scary for any business, and that tension only increases when the CRM is integrated with the company’s other software systems. It’s normal to have…

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7 Things You Can Do to Improve Your CRM Today

CRM results

Launching a new customer relationship management (CRM) system is a major undertaking for any company. The process of getting the CRM up and running is often time-consuming and expensive. So…

Filed Under:CRM, Gamification

Q&A: AMP Exec Details Why She Chose SugarCRM and How to Make Your CRM Project a Success

Sugar implementation

If there’s one thing that separates American Marketing & Publishing (AMP) from other traditional print-based publishing companies, it’s their willingness to adapt. When they began losing customers for their printed…

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