How to Turn Total CRM into a Bonafide Data Machine

Data Machine

Stop taking the guesswork out of data. Instead find the value of unified data. Combining your customer relationship management (CRM) with other software, such as marketing and sales force automation (SFA),…

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20 Questions to Answer to Improve the CRM User Experience

CRM user experience

Whether it’s a website, CRM, or other software, user experience (UX) is of the utmost importance. Why? If the user experience—the overall experience of a person using the technology—is poor,…

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How Does Gamification Work Like Our Favorite Childhood Pastimes?

Gamification

The definition of gamification is incorporating game-like systems into non-game situations. Gamification makes it possible to turn boring, tedious tasks into compelling jobs for your employees. It’s not about turning…

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CRM + ERP Series: Blog 3: The 5 Best Syncing Practices

ERP Syncing Best Practices

Both customer relationship management (CRM) and enterprise resource planning (ERP) are powerful tools. But when tied together, they give your company full access to both front-office and back-office activities. In…

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CRM + ERP Series: Blog 2: Data Integration

ERP systems

Both customer relationship management (CRM) and enterprise resource planning (ERP) are powerful tools. But when tied together, they give your company full access to both front-office and back-office activities. In…

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