The Gamified Workplace: How Friendly Competition and Small Incentives Can Bring Out the Best in Your Employees

One of the biggest hurdles to CRM implementation is simply getting people to use the new system. How many lost sales exist because the right data for closing never made…
CRM: Beyond Customer Relationship Management

It’s common knowledge that CRM is a neat little acronym standing for Customer Relationship Management. But what does this really mean? And do the capabilities of a CRM solution move…
CRM Reporting: Helping You to Get the Most Out of Sales Meetings

CRM reporting is an incredibly powerful way of arming decision makers the insights to make important calls about their business. But there are many other ways in which report manipulation…
Intelestream Announces New Partnership With Tenfold

Intelestream, a leading product development and consulting firm that offers solutions related to business processes and CRM technology, today announced a new partnership with Tenfold, the leading phone intelligence platform…
CRM Reporting: Helping You to Be Productive Rather Than Busy

Smart reporting in your CRM gives real insights into the effectiveness of your internal processes, making it easy to see the relationship between your efforts and their results. Traditional reporting…
Google Sheets Business Intelligence

When it comes to managing your customer data, few solutions are as powerful as SugarCRM. Getting SugarCRM’s data to play nice with your other reporting and analysis tools, however, is…
The True Value of CRM: Creating A Shared Language in Your Business

The importance of efficient and effective communication to your business cannot be overstated. Done correctly such communication underpins a sturdy organizational structure and encourages productivity, transparency and innovation from your…
The Gamified Workplace: Encouraging CRM Adoption with Friendly Competition and Incentivization

Low user adoption is a big problem with CRM implementation. How many sales have been lost because the right data for closing the deal never made it in? Even when…
Do you speak CRM?

As a business grows, countless forces work to tear it apart. Some of these forces are easy to identify, such as rising pressure from competitors, but others are less obvious.…
A Sales Perspective on CRM

The benefits of customer relationship management (CRM) solutions are easy to understand. The better a company can understand, manage and analyze customer data and interactions, the easier it is to…