Jennifer Karpus-Romain

CRM Capabilities: For Customers and Beyond

CRM Capabilities for Resellers, Partners and Co-workers

Customer relationship management (CRM) software, by definition, manages your customer relationships. It houses all the data points for your current and potential customers in one place. However, CRM capabilities extend…

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5 Best Practice Tips for CRM Use

5 CRM System Best Practices

A CRM system can give your business both a look forward and backward, and be the centralized hub for customer information. While you understand the reasons you need to use CRM software,…

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CRM On-the-Go: Using Mobile Devices

CRMs and mobile devices

Customer relationship management (CRM) software is a fantastic way to house all your customer data to best serve your clients. For the most efficient use of your CRM, you need…

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Top 7 Reasons to Use Gamification for CRM

Gamification and CRM

A CRM system is a fantastic way to improve efficiency and organize customer information. However, it is only as productive as its users. If your employees are not engaged in…

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How Manufacturers Big and Small Benefit from CRMs

CRM for manufacturers

No matter the size of your manufacturing firm, utilizing CRM can grant you great rewards. Every business has a unique set of problems that having a customer relationship management system…

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Saving Time: Announcing RingCentral for SugarCRM

RingCentral SugarCRM

At first glance, picking up a phone and dialing a number to make a sales call doesn’t seem all that inefficient. Sure, it takes a little time to punch in…

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Increase Your CRM User Adoption Rate Almost Instantly

User experience increases CRM user adoption

Investing in your CRM is more than just paying for the software; it’s about creating an engaged employee culture where your team utilizes your CRM. Why? Because low user adoption…

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How to Follow Industry Trends with CRMs

industry trends with CRMs

Customer relationship management (CRM) software can assist your company in everything from storing client data to getting the most from your sales meetings. But it’s offerings extend far beyond front-office…

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Top 10 Reasons You Need CRM Software

Streamline processes with CRM

Customer relationship management (CRM) is a vital tool for any business. Even the most successful companies have room for improvement, whether that is creating best practices, having better resources for…

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CRM: The Go-To Guy

CRM connectivity

Many offices have a go-to guy that everyone asks for help. Whether it’s learning where to get more staples, how to fix the printer when it malfunctions or for the…

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