Author

Jennifer Karpus-Romain

How to Save Money on CRM

save money on CRM

When pricing a customer relationship management (CRM) solution, it’s easy to get “sticker shock.” Every step of CRM implementation—from planning to software customization—seems to come with an eye-poppingly huge price…

Filed Under:CRM

Are You Struggling to Get Your CRM Right?

struggling with CRM

Customer relationship management (CRM) helps make businesses more efficient. It’s the perfect tool for organizing and centralizing your sales data. It breaks down silos and helps you create transparency throughout…

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10 Quick Tips About ERP

ERP quick hits

There’s more to growing a business than winning new customers and clients. To experience real growth, you need to optimize, streamline, and centralize your core business processes. Then you can…

Filed Under:Business, ERPTags:

7 CRM Infographics from Around the Web

CRM best practices

I scream, you scream, we all scream for ice cream CRM. Whether your intention is to better equip your customer service department or help improve your sales force team, CRM…

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What Is Sales Force Automation Anyway?

SFA

If you’ve ever worked in sales, you already know how much time you waste dealing with busywork every day. There’s an endless parade of tiny tasks, including managing customer contacts,…

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How Technology Is Changing the Way We Treat Sales

sales organizations

It isn’t always easy to adapt to new technology. In the Information Age, every industry is being disrupted and reshaped by newer, better ways of doing things. So people who…

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5 Undeniable Reasons Why People Hate CRM…And How to Make it Better

hate CRM

When a new customer relationship management (CRM) solution fails, it’s almost always because everyone expresses absolute hatred for it. They resent being forced to use it, and they loathe having…

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What Would the World Look Like Without Marketing Automation?

marketing automation

It’s almost impossible to overstate the impact of marketing automation in modern sales organizations. Generally, even companies that lack a formal customer relationship management (CRM) solution have access to similar…

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How CRM Can Solve Business Problems

Business Problems

“What exactly does CRM do? Specifically, how will it improve my business?” Working in the CRM industry, it can be easy to lose sight of the fact that many people…

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How to Create a Seamless Customer Experience

omni-channel support

Customer experience (CX) is a buzzword right now, so people have some kind of reaction when they hear it. Either they think, “Yes, we need to have a better customer…

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