Description	Course Number	Duration	Audience	Pricing	Purchase
Advanced intelecrm Administration	ADM-INTELECRM-301	4h*	Admins	500USD	Add to Cart

Course Benefits

This course builds upon ADM-INTELECRM-101 and ADM-INTELECRM-201 by providing additional detailed training on various administration functions within the application.

Who Should Attend

This course is targeted for System Administrators and in some rare cases Super Users.

Learning Objectives

Email Settings

• Configuration of inbound email settings for personal inbox
• Configuration of inbound email settings for group inbox
• Configuration of outbound email settings for system notifications
• Configuration of outbound email settings for users
• Manage email queues
• Setup and configuration for inbox, outbox, and bounce handling for email campaigns

Workflow Management

• Understanding the intelecrm Workflow engine
• Create and Configure multi-step workflows
• Create alert messages
• Test and validate

Prerequisites

Completing ADM-INTELECRM-101 and ADM-INTELECRM-201 are recommended prior to taking this course.

*Duration includes up to 2 hours of prep and post, and up to 2 hours of training.