|Customer Relationship Management (CRM)|
What is CRM?
Customer Relationship Management (CRM) software at a high level is a database driven application that helps users manage human relationships. From a commercial standpoint, customers interact with a given company across many channels. They may receive marketing communications, initiate a sales call, or even call or log a service request. CRM gives data to company employees across all communication channels allowing them to denote their respective company in a single, informed entity. In essence, CRM is a collection of business processes, software tools, and strategies all surrounding interactions with customers.
Intelestream CRM Related Service Areas
We follow our methodology on all projects. Building your CRM system is no different! Notably, we do add a few things such as our Process Optimization services and Hosting Services. CRM is one of the most customized enterprise applications on the planet. Complex integrations to web sites, e-commerce engines, order management systems, finance back ends, data warehouses, and much more are common requirements. Further, industries sell differently from sector to sector and companies sell differently even in the same industry. Wow, That is a ton of stuff. Not to worry. CRM has gotten quite sophisticated over the past few years and we can help!
Discovery and Definition for CRM:
System Design for CRM:
CRM System Implementation, Configuration, Development:
Training and Documentation:
Hosting Services for CRM:
Supported CRM Platforms: